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Internal and external communication could go in the following directions, for example:
Internal communication aims at informing, reassuring collaborators on the current situation present, justifying and giving confidence in the action taken by the Managing team.
Its principal objectives are:
External communication aims at developing awareness regarding the needs and expectations of customers; as well as all stakeholders, to create transparency, understanding and confidence, to develop the feeling of identity in customers with the product, the service bought, to influence the players dealing with public opinion, to inform in an exhaustive, motivating and honest way. It also aims at coping skilfully with disinformation.
mupex is able to contribute to the setting
up of the concepts of internal or external corporate communication
like external of company. In addition, Mupex also
offers its customers the control of the concepts and policies of
communication, as well as regular tests (simulations), training in
communication, the training of new collaborators, etc.
Mupex manages its customers as regards
communication providing a method for analysing risks.
mupex sàrl | PO Box 1073 | CH 1001 Lausanne |
Tél : +41 79 310 48 36 | Fax : +41 26 556 90 02 | email@example.com | www.mupex.ch